What is Dion Membership?
Dion Membership is dental membership plan software for single practices and multi-location groups. A patient answers a short questionnaire and gets a Smile Score and every plan they qualify for. After each visit the plan’s share and the patient’s share are worked out and posted, big cases wait for approval, and provider records stay current. It is a membership plan, not insurance.
Is a dental membership plan insurance?
No. Dion Membership is a dental membership plan, and Dion is not a licensed insurance carrier. Coverage depends on each plan’s waiting periods, coverage rules and annual maximum, and plan availability varies by location. A membership plan is not a substitute for dental or health insurance, and a Smile Score is a risk assessment, not a diagnosis.
What work does it take off my team?
It takes over the routine work of running a membership plan by hand. Every visit’s benefit is worked out and posted, the patient’s benefit meters and waiting periods stay current, and each location’s provider earnings are checked against its payout records. Your team records visits, requests approval for big cases and keeps provider credentials current.
Does it work with our existing software?
Yes, alongside it. Dion Membership does not replace your practice management system, which stays where it is; it runs the plan side. Staff open it from the Dion console with their one Dion sign-in, and membership changes reach the rest of Dion within minutes. Connections to Dion’s revenue-cycle app and Dion Pay are built and ready to switch on.
How do AI and people share the work?
Dion Membership runs on fixed rules, not AI, so the same answers always give the same Smile Score and the same visit always gives the same benefit. People make the judgment calls: a plan reviewer approves or denies preauthorizations, staff approve providers after checking credentials, and the patient decides whether to enroll. Clinical decisions stay with the treating dentist.
Can it run a dental membership plan across several locations?
Yes. Each location is its own practice with its own providers, members and dashboard, and every location runs the same rules. Staff hold a role at each location they work in, and the network view rolls every location up side by side. It is built for one office or many.
How is patient information handled?
Questionnaire answers are encrypted before they are stored, and nothing is saved if that protection is not in place. They are not shared with other Dion apps. Credentialing, preauthorization and visit actions go to an audit trail that records who acted without copying health details into it. The public form turns away automated abuse.
How do we get started?
A practice can start with the live demo. A dentist then requests access online, and staff verify at least one license, NPI, DEA or malpractice credential before the provider can submit visits. Patients can get their Smile Score today from the public assessment. Enrollment is opening in stages, so availability varies by location.