For practices with uninsured patients

A dental membership plan for every location, with the paperwork done.

Patients are matched to a plan in one sitting, every visit’s benefit is worked out and posted on its own, and your team steps in when a case needs a person.

For single practices and multi-location groups  ·  Part of the Dion suite  ·  A membership plan, not insurance

Illustrative example  ·  sample member, not real data

Dion Membership is dental membership plan software for single practices and multi-location groups that scores each patient, works out every visit’s benefit, holds big cases for approval and keeps provider credentialing and earnings records current.

Part of Dion Health. A membership plan, not insurance.

15+workflows that run on their ownfrom the first assessment to the provider payout
3plans, five benefit categoriescheckups covered in full from day one
0visits worked out by handevery benefit calculated the moment the visit is recorded
5staff roles per locationowner · manager · clinician · billing · read-only
1sign-in across Dionstaff open Membership from the Dion console
1–50+locations, one viewevery location reports side by side

What runs on its own

15+ workflows, no one has to start.

Each one finishes something your team would otherwise do by hand — without anyone starting it.

  1. 01

    Score every new patient

    A Smile Score, a risk tier and every plan the patient qualifies for — ready in one sitting.

    The moment they finish
  2. 02

    Protect what patients tell you

    Patient answers are encrypted, and nothing is saved if protection isn’t in place.

    Before anything is saved
  3. 03

    Keep the public form clean

    Abuse and floods of fake submissions are turned away automatically.

    Continuously
  4. 04

    Prefill from the practice’s invite

    The patient’s details are already filled in. Available — switched on when the practice connects its revenue-cycle app.

    When a patient opens their invite
  5. 05

    Start the membership

    The membership goes active and every waiting period is dated — nobody keys it in.

    When enrollment completes
  6. 06

    Keep status current

    Memberships lapse, reinstate and close on their own, and the history is kept.

    Whenever the member’s account changes
  7. 07

    Check the provider

    Only approved, credentialed providers can submit — anyone else is stopped.

    Every visit
  8. 08

    Hold the big work for approval

    Gated work waits until it has been approved; an approval covers one case only.

    Every major, cosmetic or reconstructive visit
  9. 09

    Work out the benefit

    The plan’s share and the patient’s share, calculated the same way every time.

    Instantly, on every visit
  10. 10

    Post the books and the member’s page

    Provider earnings are recorded and the patient’s benefit meters move — no manual posting.

    Instantly, on every visit
  11. 11

    Keep payout accounts ready

    Nobody is paid into an account that isn’t ready.

    Whenever a provider’s account changes
  12. 12

    Record provider payouts

    Every approved provider's payout recorded in one run, never twice; anyone not approved is skipped.

    On each payout run
  13. 13

    Prove the money agrees

    A report showing earnings and payouts match, provider by provider — any gap is flagged.

    Whenever you check
  14. 14

    Keep the rate history

    Who changed a rate, when, and what it was before.

    Every fee change
  15. 15

    Keep the rest of Dion informed

    Membership changes, new members and payouts reach the rest of Dion within minutes.

    Continuously
  16. 16

    Check its own setup

    A readiness report that says whether everything it needs is in place.

    On demand

You stay in control

Automatic where it’s arithmetic. A person where it’s judgment.

Dion Membership runs on fixed rules, not AI. The rules finish the routine work; the decisions that need a professional wait for one, and every decision is written to the audit trail.

WorkflowRuns on its ownWhere a person decidesControls
Scoring a new patientAutomaticScores the patient and lines up every plan they qualify for — instantly.Nobody. The patient chooses whether to enroll.The same answers always give the same score
Working out each visit’s benefitAutomaticCalculates the plan’s share and the patient’s share the moment the visit is recorded.Nobody can adjust a benefit by hand.One set of rules for every location
Preauthorizing the big workAutomatic + approvalRoutine work flows straight through; major, cosmetic and reconstructive work waits for approval.A plan reviewer approves or denies each gated case.Only authorized staff decide · every decision recorded
Admitting a providerStaff approvalWon’t approve anyone without valid credentials on file.Staff verify credentials, approve — or suspend — the provider.Credential check · every decision recorded
Changing a fee scheduleStaff approvalKeeps the history of every rate change.Only authorized staff can change a rate.Restricted to authorized staff · full history
Keeping membership status currentAutomaticStarts, lapses, reinstates and closes memberships as the member’s account changes, and dates every waiting period.Nobody — the status follows the member’s account.Every change recorded
Paying providersAutomatic + approvalPays every approved provider in one run, never twice, and shows that earnings and payouts agree.Staff start the run. Payouts switch on with the practice’s payout account.Approved providers only · every payout recorded
Keeping the rest of Dion informedAutomaticSends new members, membership changes and payouts to the rest of Dion.Nobody.Within minutes · never patient answers

Features

Every screen, and what comes out of it.

01Assessment

Scored and matched in one sitting.

A patient answers a short questionnaire about their teeth and health and gets a Smile Score from 300 to 850, a risk tier and every plan they qualify for — before they leave the chair. The same answers always give the same score.

Automatic
Scores the patient and lines up every plan they qualify for.
A person
The patient chooses whether to enroll. The score is not a diagnosis.
  • Smile ScoreReady
  • Risk tierAssigned
  • Essential · Complete · Reconstructive3 plans available
  • EnrollmentPatient decides

Illustrative result · sample patient

02Provider portal

Record the visit. The benefit is already worked out.

The front desk records the procedure. The plan’s share and the patient’s share are calculated instantly, the provider’s earning is recorded and the patient’s benefit meters move — the same way in every location.

Automatic
Works out and posts every visit’s benefit.
A person
Nobody adjusts a benefit by hand, so every patient is treated the same.
  • Crown — major restorativeBenefit ready
  • Periodic exam — diagnosticCovered in full
  • Filling — basic restorativeBenefit ready
  • Veneers — cosmeticWaiting on approval

Illustrative visits · sample procedures

03Preauthorization

The big work is approved before chair time.

Major, cosmetic and reconstructive procedures need an approval before they are treated. Each approval covers one patient’s one case. Checkups and routine work flow straight through.

Automatic
Holds the big work until it has been approved.
A person
The practice requests; a plan reviewer approves or denies. Every decision records who made it.
  • Crown — major restorativeApproved
  • Implant — major restorativeRequested
  • Veneers ×4 — cosmeticRequested
  • Periodic exam — diagnosticNo approval needed

Illustrative queue · sample procedures

04Practice dashboard

Each location’s book, on one page.

Members, recent visits, the provider roster with each provider’s credentialing status, payouts, and the membership book’s growth — for the location you manage. Earnings and payouts are kept in books that can’t be rewritten, and checked against each other.

Automatic
Keeps the book and the provider earnings current as visits are recorded.
A person
Owners and managers review; billing staff follow payouts; read-only users can look without touching.
Members42
New · 30 days6
Recent visits18
Providers4

Provider roster

  • Dr. A. Rivera — generalApproved
  • Dr. K. Osei — prosthodonticsApproved
  • Dr. M. Lind — periodonticsCredentials pending

Checked Earnings and payouts agree

Illustrative practice · sample names and counts

05Member page

Patients see where they stand.

Each member sees how much of this year’s annual maximum the plan has used, how close they are to their out-of-pocket cap, when each category’s waiting period ends, and their care history — so the treatment conversation starts from facts.

Automatic
Advances both meters from every visit the practice submits.
A person
The patient and the dentist plan the next treatment together.
Plan benefits used this year20%
Out-of-pocket this year18%

What’s covered, and when

  • Diagnostic & preventive100% · no wait
  • Basic restorative80% · 30 days
  • Major restorative60% · 90 days
  • Cosmetic & smile makeover40% · 180 days
  • Full-mouth reconstruction30% · 365 days

Illustrative member on the Complete plan

Single practices and groups

Built for one office or fifty.

Every location is its own practice
Each location carries its own name, group NPI, address, providers and members — and its own dashboard.
Roles per location
Staff hold a role at each location they work in — owner, manager, clinician, billing, read-only — and one person can hold roles at several.
One view across the group
The network view rolls every location up side by side — members, growth, utilization and provider money — and each row opens that location’s own dashboard.
One set of rules everywhere
Every location runs the same rules, so a crown is covered the same way in the fiftieth office as in the first.
Scoped in code, not by trust
Each dashboard is limited to the location it belongs to; a staff member sees only the locations they hold a role at.

Works with the rest of Dion

One sign-in, nothing re-keyed.

Membership doesn’t ask your team to re-key anything another Dion app already knows. Here is what moves, in which direction, and what your team sees because of it.

  • Dion consoletoMembership

    Staff open Membership from the console with their one Dion sign-in; what they do is recorded against their name.

    Live
  • MembershiptoThe rest of Dion

    New members, membership changes and payouts reach the rest of Dion within minutes — never a patient’s questionnaire answers — so the other apps stay current.

    Live
  • The billing team sends a patient a single-use invite; the patient’s questionnaire opens already filled in with who they are.

    Available
  • Activations, cancellations and lapses reach billing, so the team sees which patients are members when they work the account.

    Available
  • MembershiptoDion Pay

    A new member’s first payment and each renewal are collected through Dion Pay.

    Available

“Available” means built and ready to switch on when the practice connects the other app. Dion Membership is one app in Dion Health.

What it takes off your team

Set your volumes. See the hours come back.

Every visit’s benefit is worked out and posted for you, the big cases are held for approval, and each location’s payouts are checked for you. Put in your own numbers.

Your practice

Assumptions — edit to match your practice

368tasks handled by the system each month
35staff hours returned each month
420staff hours returned each year, across 3 locations

Estimate — change the assumptions to match your practice. Tasks = the visits and cases the system completes, plus one payout check per location. The preauthorization decision itself stays with a person and is not counted. The defaults are conservative starting points, not measured results.

The plans

Three plans, five categories.

Every plan covers checkups in full from day one. The plans differ in how much of the bigger work they cover, and how soon. Emergency visits skip the waiting period on every plan.

Coverage share and waiting period by benefit category for each plan
Coverage sharewaiting periodEssentialDiagnostic, preventive & basic care.CompleteAdds major restorative + cosmetic coverage.ReconstructiveFull-mouth reconstruction & smile makeovers.
Diagnostic & preventive100%no wait100%no wait100%no wait
Basic restorative70%90 days80%30 days90%no wait
Major restorative50%180 days60%90 days80%30 days
Cosmetic & smile makeover—not covered40%180 days60%90 days
Full-mouth reconstruction—not covered30%365 days60%180 days

For patients

A year on the Complete plan, day by day.

Enrollment is opening in stages. A patient can get their Smile Score today.

  1. Day 0

    Scored and matched

    A short questionnaire; the score, the tier and every plan the patient qualifies for.

  2. Day 1

    Checkups from the start

    Exams, cleanings and X-rays at 100%, no waiting period.

  3. Day 30

    Fillings open up

    Basic restorative at 80%.

  4. Day 90

    The crown

    Major work at 60%, preauthorized before chair time.

  5. Any day

    An emergency

    Not held back by a waiting period, for any category the plan covers.

  6. Day 180

    Cosmetic work

    Veneers and smile-makeover work at 40%.

Trust & control

Built to be checked, not just trusted.

Answers are encrypted
Questionnaire answers are encrypted before they are stored. If the key isn’t configured, the save is refused rather than stored in the clear.
The same answer every time
Scores and benefits follow fixed rules, so the same inputs always give the same result — and any result can be explained.
Who acted is on the record
Credentialing, fee-schedule changes, preauthorization decisions, visits and payouts go to an audit trail that can’t be edited — without copying health details into it.
The books can’t be rewritten
Provider earnings and payouts are kept in books that can’t be rewritten, and checked against each other.
Only credentialed providers
Approval requires a verified, unexpired credential. Only approved providers can submit visits or be paid, and a provider can be suspended.
Plain about what it is
Dion Membership is a membership plan, not insurance, and Dion is not a licensed insurance carrier. A Smile Score is not a diagnosis.

Questions

The plain answers.

What is Dion Membership?

Dion Membership is dental membership plan software for single practices and multi-location groups. A patient answers a short questionnaire and gets a Smile Score and every plan they qualify for. After each visit the plan’s share and the patient’s share are worked out and posted, big cases wait for approval, and provider records stay current. It is a membership plan, not insurance.

Is a dental membership plan insurance?

No. Dion Membership is a dental membership plan, and Dion is not a licensed insurance carrier. Coverage depends on each plan’s waiting periods, coverage rules and annual maximum, and plan availability varies by location. A membership plan is not a substitute for dental or health insurance, and a Smile Score is a risk assessment, not a diagnosis.

What work does it take off my team?

It takes over the routine work of running a membership plan by hand. Every visit’s benefit is worked out and posted, the patient’s benefit meters and waiting periods stay current, and each location’s provider earnings are checked against its payout records. Your team records visits, requests approval for big cases and keeps provider credentials current.

Does it work with our existing software?

Yes, alongside it. Dion Membership does not replace your practice management system, which stays where it is; it runs the plan side. Staff open it from the Dion console with their one Dion sign-in, and membership changes reach the rest of Dion within minutes. Connections to Dion’s revenue-cycle app and Dion Pay are built and ready to switch on.

How do AI and people share the work?

Dion Membership runs on fixed rules, not AI, so the same answers always give the same Smile Score and the same visit always gives the same benefit. People make the judgment calls: a plan reviewer approves or denies preauthorizations, staff approve providers after checking credentials, and the patient decides whether to enroll. Clinical decisions stay with the treating dentist.

Can it run a dental membership plan across several locations?

Yes. Each location is its own practice with its own providers, members and dashboard, and every location runs the same rules. Staff hold a role at each location they work in, and the network view rolls every location up side by side. It is built for one office or many.

How is patient information handled?

Questionnaire answers are encrypted before they are stored, and nothing is saved if that protection is not in place. They are not shared with other Dion apps. Credentialing, preauthorization and visit actions go to an audit trail that records who acted without copying health details into it. The public form turns away automated abuse.

How do we get started?

A practice can start with the live demo. A dentist then requests access online, and staff verify at least one license, NPI, DEA or malpractice credential before the provider can submit visits. Patients can get their Smile Score today from the public assessment. Enrollment is opening in stages, so availability varies by location.

Bring membership to every location.

For single practices and multi-location groups.